◆Our approach
Monlin Group Pty Ltd (“Monlin Group”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through this website and when you contact us, how we use it, and how you can access or correct it. We aim to handle personal information in line with the Australian Privacy Principles.
What we collect
- Project enquiries: your name, company, email address, phone number, the service you need and any project details you give us.
- Work with us: if you email us about working with Monlin Group, the details you send, such as your experience, qualifications, tickets and availability.
- General contact: anything you include when you email or call us.
We only collect information you choose to give us. We do not ask for sensitive information.
How we use it
- To respond to your enquiry, prepare quotes and discuss your project.
- To consider you for current or future work opportunities.
- To keep records of our business dealings with you.
We do not sell, rent or trade your personal information, and we do not use it for unrelated marketing.
Who we share it with
We only share your information when we need to, for example with service providers who host our website, email and enquiry form, or where the law requires it. These providers may store information on servers outside Australia.
How we keep it safe
We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we delete or de-identify it when we no longer need it.
Accessing or correcting your information
You can ask to see the personal information we hold about you, or ask us to correct it, by emailing info@monlingroup.com.au.
Questions or complaints
If you have a question or concern about how we have handled your information, please email info@monlingroup.com.au and we will respond as soon as we can. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Last updated: November 2026